Make every seat productive.
Opal helps dental clinics run fuller, more productive schedules: finding empty or low-value seats, working the right patient lists, handling callbacks, and showing booked-care impact before the day slips away.
Schedules are managed reactively by overloaded front-office teams.
After 50+ dental clinic conversations, the pattern is consistent: software can show the empty seats, low-value appointments, and unbooked care, but the daily coordination still gets scattered across callbacks, provider rules, front desk capacity, and one-off messages.
The schedule has hidden waste
Empty seats, low-value placement, cancellations, and next-week holes are visible, but usually worked too late.
Patient demand sits in separate lists
Unscheduled treatment, recall, financing follow-up, benefits, and callbacks all point to possible booked care.
No one owns the daily loop
Front desk teams are answering calls, checking patients in, managing exceptions, and reacting to the day.
A daily coordination loop for seat productivity.
Opal turns scattered follow-up into a managed operating rhythm, so each provider day is filled with the right care at the right time.
- Find the highest-value schedule gaps
- Match them to the right patient lists
- Draft the outreach and handle callbacks
- Route approvals through the office
- Show the booked-care impact
One coordination loop for the whole schedule.
Opal combines the coordinator scope, daily operating rhythm, and office approval workflow into one service that runs across your selected provider groups.
Find the gaps that matter
Review the schedule for openings, low-value placement, template mismatches, missing notes, and provider goal variance. Prioritize high-value seats, same-day gaps, and next-day openings.
Move patients back onto the calendar
Work unscheduled treatment, recall, waitlists, cancellations, financing, remaining benefits, and callbacks. The goal is not more volume. It is the right care at the right time.
Keep every action visible
Draft patient follow-up, route clinical questions back to the provider, use your team channels for exceptions, and send a weekly scorecard to operating leaders.
Rules that protect your schedule and your patients.
An outside coordinator only works if it respects how each doctor runs. These are non-negotiable from day one.
- HIPAA-minded from day one. Every vendor clears a signed-BAA review before it touches patient data.
- Priced on results. Commercial terms tied to the booked care we help add and keep. No software fee during the pilot.
Measured in the numbers you already run on.
Make more of each provider day, under your rules.
A short pilot across two provider groups, priced on results. Fifteen minutes to see if it fits.
Book a 15-min call