O
Office control

Outreach approvals

Review only the messages and exceptions that need office judgment. Opal handles prioritization, follow-up, and tracking after approval.

10
Awaiting review
2
Need resolution
2
In follow-up
Schedule target
8:00 AMDr. Shah · Column 1 · 90 min
Time-sensitive

Major restorative seat is open. Highest-impact opening and the first seat to protect today.

Sofiaimplant
Pending Approval

Patient message

Outbound SMS for office approval

161/320
Ready to send

Chat history

Not texted yet
The approved draft will start this patient thread.
  1. Moved to pending approvalJul 28, 3:35 AM
  2. Moved to draftJul 28, 3:35 AM